The correct action is to call the Microsoft Graph API to update the user's accountEnabled property to false. This is necessary because the Microsoft Entra ID connector in Azure Logic Apps does not include a native "Block user" action, so the playbook must directly invoke the Graph API endpoint to disable the user account, effectively blocking all access. On the SC-200 exam, this scenario tests your understanding of how Microsoft Sentinel playbooks leverage Azure Logic Apps for automated response, and it often appears as a trap where candidates mistakenly look for a simple "Block user" button. The key insight is that while Entra ID connectors handle read operations, account disabling requires a direct Graph API call. A helpful memory tip: think of the accountEnabled property as a light switch—flipping it to false cuts the power to the user's access.
SC-200 Manage a security operations environment Practice Question
This SC-200 practice question tests your understanding of manage a security operations environment. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
You are configuring an automated investigation and response (AIR) playbook in Microsoft Sentinel. The playbook should automatically block a user in Microsoft Entra ID when a high-severity incident is created. Which action should you include in the playbook?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Call the Microsoft Graph API to update the user's accountEnabled property to false.
Option B is correct because the 'Block user' action is not available in the Microsoft Entra ID connector for Azure Logic Apps; instead, you must call the Microsoft Graph API to update the user's `accountEnabled` property to `false`. This directly disables the user account in Microsoft Entra ID, effectively blocking their access. The playbook in Microsoft Sentinel uses Azure Logic Apps, and the Graph API is the appropriate method to perform this action programmatically.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Use the 'Block user' action from the Microsoft Entra ID connector in Azure Logic Apps.
Why it's wrong here
There is no native 'Block user' action; you must use Graph.
✓
Call the Microsoft Graph API to update the user's accountEnabled property to false.
Why this is correct
Graph API can disable accounts.
Related concept
Read the scenario before looking for a memorised answer.
✗
Add a 'Block IP' action from the Azure Firewall connector.
Why it's wrong here
IP blocking is different from user blocking.
✗
Add a 'Change incident status' action to close the incident.
Why it's wrong here
That doesn't block the user.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume a 'Block user' action exists in the Microsoft Entra ID connector, but Microsoft Sentinel playbooks rely on Logic Apps connectors, which lack that specific action, forcing the use of the Graph API instead.
Detailed technical explanation
How to think about this question
Under the hood, the Microsoft Graph API's `PATCH /users/{id}` endpoint with `accountEnabled: false` disables the user's ability to sign in across all Microsoft Entra ID-integrated services, including Office 365 and Azure. This is a soft disable that preserves the user object and its properties, unlike deletion. In a real-world scenario, this action is often combined with conditional access policies or risk-based remediation to ensure the block persists even if the user attempts to authenticate from a different device or location.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this SC-200 question in full detail.
Manage a security operations environment — This question tests Manage a security operations environment — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Call the Microsoft Graph API to update the user's accountEnabled property to false. — Option B is correct because the 'Block user' action is not available in the Microsoft Entra ID connector for Azure Logic Apps; instead, you must call the Microsoft Graph API to update the user's `accountEnabled` property to `false`. This directly disables the user account in Microsoft Entra ID, effectively blocking their access. The playbook in Microsoft Sentinel uses Azure Logic Apps, and the Graph API is the appropriate method to perform this action programmatically.
What should I do if I get this SC-200 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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