MS-900 Describe Microsoft 365 apps and services Practice Question
Your company has 10,000 users across multiple regions and uses Microsoft 365 E5. You need to ensure that all users have access to Microsoft Copilot for Microsoft 365 to boost productivity. However, due to licensing costs, management wants to minimize expenses by only assigning Copilot licenses to users who will actively use it. They also want to track usage to make informed renewal decisions. What should you do?
⚠ Common exam trap
It's easy for candidates to assume group-based licensing (Option C) is the most efficient method for large-scale deployment, but the question explicitly prioritizes cost minimization and usage tracking, making a pilot group with usage reports the correct choice over blanket assignment.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Assign Copilot licenses to a pilot group and use Microsoft 365 usage reports to identify active users before expanding.
It aligns with the management's goal of minimizing costs by first assigning Copilot licenses to a pilot group, then using Microsoft 365 usage reports (which track Copilot-specific metrics like active users, sessions, and feature adoption) to identify active users before expanding license assignment. This approach ensures only engaged users receive licenses, optimizing spend while providing data for renewal decisions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Assign Copilot licenses to a pilot group and use Microsoft 365 usage reports to identify active users before expanding.
Why this is correct
Assigning Copilot licenses to a small pilot group first is a cost-controlled approach because it limits license spend while allowing you to measure real adoption. Use Microsoft 365 admin center usage reports or the Copilot Dashboard to track active users, feature usage, and business impact. This data-driven pilot lets you expand licenses only to users who demonstrably benefit, avoiding waste and tying investment to actual demand.
- ✗
Disable Copilot by default and allow users to request it via a helpdesk ticket.
Why it's wrong here
Disabling Copilot by default and requiring a helpdesk ticket introduces manual approval overhead, slows user enablement, and creates unnecessary IT workload. It also fails to leverage automated license management like Entra ID group-based licensing or usage-based adoption analytics. The helpdesk becomes a bottleneck, and the ticketing process does not provide any business or technical criteria to ensure licenses are assigned to the right users, ultimately hindering productivity.
- ✗
Assign Copilot licenses to all users via group-based licensing in Microsoft Entra ID.
Why it's wrong here
Assigning Copilot licenses to all 10,000 users via group-based licensing in Microsoft Entra ID maximizes cost because you pay for every user regardless of whether they use Copilot. Blanket assignment is poor license resource management; many users in different regions will not need AI features or may not be ready to adopt them. This approach ignores usage telemetry, leading to significant wasted spend compared to a phased or targeted roll-out.
- ✗
Use Power Automate to automatically assign Copilot licenses to users who send more than 50 emails per day.
Why it's wrong here
Using Power Automate to assign licenses based on sending more than 50 emails per day is an invalid heuristic because email volume is not correlated with a user's need for Copilot or their ability to benefit from AI assistance. A high-volume sender might be in an administrative role that does not require generative AI insights, while a low-volume user like a strategic analyst could need it. This automated rule also creates complex automation logic that is hard to audit and may trigger unintended license assignments, undermining cost control.
Go deeper
Related to this question
Learn chapter
Cross-Tenant Access Policies in Entra ID
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
Key term
Group
A group is a collection of users, devices, or other objects that are assigned permissions and policies together for simplified management in identity and governance systems like Microsoft Entra ID.
About these practice questions
This MS-900 question is part of Courseiva's 794-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.