MS-900 Describe Microsoft 365 apps and services Practice Question
Wide World Importers is a retail company with 2,000 users. They use Microsoft 365 E3. They need to: (1) Deploy a new employee experience platform that integrates with Microsoft 365 and provides personalized news, tasks, and learning; (2) Enable employees to create low-code apps to automate approvals and workflows without custom development; (3) Provide a secure way for employees to store and share company files with granular permissions; (4) Allow IT to manage mobile devices and applications centrally. Which Microsoft 365 services should they use?
⚠ Common exam trap
MS-900 often tests service-to-requirement mapping — the trap is confusing Viva Connections with Viva Insights, SharePoint with OneDrive, and Intune with Defender, so candidates must match each requirement to the precise service name.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Viva Connections, Power Apps and Power Automate, SharePoint Online, Microsoft Intune
Viva Connections delivers the employee experience platform with personalized news, tasks, and learning integrated into Microsoft 365; Power Apps and Power Automate enable low-code app creation and workflow automation; SharePoint Online provides secure file storage and sharing with granular permissions; and Microsoft Intune delivers centralized mobile device and application management (MDM/MAM). All four requirements map exactly to these services, which are included in or available with Microsoft 365 E3.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Viva Connections, Power Apps and Power Automate, SharePoint Online, Microsoft Intune
Why this is correct
It combines the four required services. Viva Connections delivers a personalized employee experience portal within Teams and SharePoint, Power Apps and Power Automate enable low-code custom business apps and automated workflows, SharePoint Online provides centralized document storage with granular permission controls, and Microsoft Intune enforces mobile device management (MDM) and mobile application management (MAM) policies for company-owned and BYOD devices.
- ✗
Viva Insights, Power Apps and Power Automate, SharePoint Online, Microsoft 365 Defender
Why it's wrong here
Viva Insights focuses on productivity and wellbeing analytics (e.g., meeting habits, focus time), not on providing an employee experience hub, and Microsoft 365 Defender is a security suite that protects endpoints, email, and identities, not a mobile device management solution. The configuration also omits Intune, which is required for the mobile device management capability, while the other listed services do not substitute for either the experience platform or the MDM requirement.
- ✗
Microsoft Teams, Power Apps and Power Automate, OneDrive, Microsoft Entra ID
Why it's wrong here
Microsoft Teams is a collaboration and chat workspace, not the employee experience platform that Viva Connections provides, and OneDrive for Business is designed for personal file storage rather than team-wide document repositories with SharePoint's granular site-level permissions. Microsoft Entra ID handles identity and access management, not mobile device management or app protection, and the solution entirely misses Intune and Viva Connections, so it fails the stated requirements.
- ✗
Viva Connections, Power BI, OneDrive, Microsoft Intune
Why it's wrong here
Power BI is a business analytics and visualization tool, not a low-code development platform like Power Apps and Power Automate, so the custom app requirement is not met. OneDrive for Business also lacks the granular, site-based permission management of SharePoint Online for shared company files, and although Viva Connections and Intune are correctly included, the absence of SharePoint and the low-code tools makes the overall combination insufficient for the scenario.
Go deeper
Related to this question
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Exchange Online Architecture and Mail Flow
Key term
SharePoint Online
SharePoint Online is a cloud-based collaboration platform from Microsoft that lets teams create, store, organize, and share content securely from anywhere.
Key term
MDM
MDM stands for Mobile Device Management, a technology that allows IT administrators to securely manage, monitor, and enforce policies on mobile devices like smartphones and tablets from a central console.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.