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Describe cloud conceptsmediumDrag & DropObjective-mapped

MS-900 Describe cloud concepts Practice Question

Drag and drop the steps to reset a user's password in Microsoft 365 admin center into the correct order.

Drag steps to the numbered slots on the right, or tap a step then tap a slot.

Steps
Order
1Step 1
2Step 2
3Step 3
4Step 4
5Step 5

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

1. Go to Users > Active users in Microsoft 365 admin center. 2. Select the user whose password needs resetting. 3. Click Reset password in the user's details pane. 4. Enter and confirm the new password, then click Reset.

The correct order to reset a user's password in Microsoft 365 admin center is to first navigate to Users > Active users, then select the user, click Reset password, and finally enter and confirm the new password. This sequence ensures the proper workflow for password management.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • 1. Go to Users > Active users in Microsoft 365 admin center. 2. Select the user whose password needs resetting. 3. Click Reset password in the user's details pane. 4. Enter and confirm the new password, then click Reset.

    Why this is correct

    The correct sequence in the Microsoft 365 admin center is to first navigate to Users > Active users, which presents the directory of accounts. After selecting the specific user, the Reset password action becomes available in the user's details pane, enabling you to enter and confirm a new password. This order aligns with the UI's intended workflow, ensuring the admin has correctly identified the target account before modifying credentials.

  • 1. Select the user whose password needs resetting. 2. Go to Users > Active users in Microsoft 365 admin center. 3. Click Reset password in the user's details pane. 4. Enter and confirm the new password, then click Reset.

    Why it's wrong here

    This sequence is invalid because you cannot select a user before opening the Active users list in the Microsoft 365 admin center; the user object is not visible or accessible until the list is loaded. Selection is a visual action that depends on the prior navigation step, so initiating with that step breaks the prerequisite relationship between browsing the directory and choosing an entry.

  • 1. Click Reset password in the user's details pane. 2. Go to Users > Active users in Microsoft 365 admin center. 3. Select the user whose password needs resetting. 4. Enter and confirm the new password, then click Reset.

    Why it's wrong here

    Attempting to click Reset password immediately is premature because the Reset password option exists only within a selected user's details pane, which requires prior navigation to Active users and selection of the target account. Without those context steps, the admin center provides no way to invoke the reset action, making this ordering functionally impossible in the interface.

  • 1. Enter and confirm the new password. 2. Go to Users > Active users in Microsoft 365 admin center. 3. Select the user whose password needs resetting. 4. Click Reset password.

    Why it's wrong here

    Entering and confirming a new password before clicking Reset password reverses the actual workflow: the password input fields appear only after you click Reset password in the user's details pane. Moreover, the entire reset action must be preceded by navigating to Active users and selecting the user, since the system needs a specific account context before any credential change can be submitted.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.