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A global sales team uses Microsoft Teams for communication. They need to automate business workflows such as sending approval requests when a new lead is created in Dynamics 365. Which Microsoft 365 service should they integrate with Teams?

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A global sales team uses Microsoft Teams for communication. They need to automate business workflows such as sending approval requests when a new lead is created in Dynamics 365. Which Microsoft 365 service should they integrate with Teams?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Power Apps

Power Apps is for building custom applications, not for workflow automation.

B

Best answer

Power Automate

Power Automate allows you to create automated workflows that integrate Dynamics 365 with Teams for approvals.

C

Distractor review

Power BI

Power BI is a data visualization and analytics tool, not a workflow automation tool.

D

Distractor review

Power Virtual Agents

Power Virtual Agents is for building chatbots, not for creating automated business processes.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related MS-900 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

What does this MS-900 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Power Automate — Power Automate (formerly Power Automate) enables creation of automated workflows between apps and services. It can trigger actions in Teams based on events in Dynamics 365. Power Apps builds custom apps, Power BI is for analytics, and Power Virtual Agents creates chatbots.

What should I do if I get this MS-900 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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