- A
Create an access review for the role
Why wrong: Access reviews periodically review access, not activation.
- B
Modify the role settings in PIM to require approval and justification with ticket number
PIM role settings allow approval requirement and ticket info.
- C
Configure an access package in Entitlement Management
Why wrong: Entitlement Management is for resource access, not PIM roles.
- D
Use Conditional Access policy with session controls
Why wrong: Conditional Access does not manage PIM approvals.
MS-102 Practice Question: Implement and manage Microsoft Entra identity and access
This MS-102 practice question tests your understanding of implement and manage microsoft entra identity and access. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization has a Microsoft 365 E5 subscription and uses Microsoft Entra ID. You are implementing Privileged Identity Management (PIM) to manage access to Azure AD roles. You need to ensure that when a user activates a privileged role, the activation request must be approved by their manager and must include a ticket number. What should you configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Modify the role settings in PIM to require approval and justification with ticket number
Option B is correct because PIM role settings allow you to configure activation requirements, including requiring approval and mandating a justification field. By enabling 'Require approval to activate' and configuring the approver as the user's manager, and by setting 'Require ticket information on activation', you enforce that every activation request includes a ticket number and is routed to the manager for approval.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create an access review for the role
Why it's wrong here
Access reviews periodically review access, not activation.
- ✓
Modify the role settings in PIM to require approval and justification with ticket number
Why this is correct
PIM role settings allow approval requirement and ticket info.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Configure an access package in Entitlement Management
Why it's wrong here
Entitlement Management is for resource access, not PIM roles.
- ✗
Use Conditional Access policy with session controls
Why it's wrong here
Conditional Access does not manage PIM approvals.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse Entitlement Management access packages (which also support approval workflows) with PIM role settings, but only PIM role settings allow you to require a ticket number and specify the manager as the approver for Azure AD role activation.
Detailed technical explanation
How to think about this question
PIM role settings are stored as role settings objects in Microsoft Graph, with properties such as 'approvalRequired', 'approverIds', and 'justificationRules' that can enforce ticket number input. When a user activates a role, PIM triggers an approval workflow that sends a notification to the designated approver (the manager, if configured via 'approverType' set to 'manager'), and the activation is only completed after approval and valid justification are provided. This granular control is separate from Entitlement Management, which uses access packages with policies that can include approval but do not natively tie to the manager attribute or enforce a ticket number field.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MS-102 question test?
Implement and manage Microsoft Entra identity and access — This question tests Implement and manage Microsoft Entra identity and access — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Modify the role settings in PIM to require approval and justification with ticket number — Option B is correct because PIM role settings allow you to configure activation requirements, including requiring approval and mandating a justification field. By enabling 'Require approval to activate' and configuring the approver as the user's manager, and by setting 'Require ticket information on activation', you enforce that every activation request includes a ticket number and is routed to the manager for approval.
What should I do if I get this MS-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MS-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-102 exam.
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