MS-102 Deploy and manage a Microsoft 365 tenant Practice Question
An administrator needs to update the organization's display name, technical contact, and privacy statement URL in the Microsoft 365 admin center. Which page should they navigate to?
⚠ Common exam trap
A common mix-up: candidates confuse the Microsoft Entra ID tenant Properties blade (which shows the organization name and technical contact) with the Microsoft 365 admin center's Organization profile page, overlooking that the privacy statement URL is a Microsoft 365-specific setting not available in Microsoft Entra ID.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Settings > Org settings > Organization profile
The 'Settings > Org settings > Organization profile' page in the Microsoft 365 admin center is the dedicated location for modifying tenant-wide metadata, including the organization's display name, technical contact email, and privacy statement URL. These settings are stored in the Microsoft 365 tenant's directory properties and are distinct from user-level or billing-level configurations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Settings > Org settings > Organization profile
Why this is correct
The Microsoft 365 admin center path Settings > Org settings > Organization profile is the intended, tenant-wide location for editing the organization's display name, technical contact, privacy statement URL, default language, and country/region. These values are stored on the organization object in Microsoft Entra ID and surfaced across M365 services, so changing them here updates the banner, notification sender identity, and privacy links globally. No other admin center page exposes all of these fields together.
- ✗
Users > Active users > More actions > Edit contact info
Why it's wrong here
Users > Active users > More actions > Edit contact info is scoped to an individual user's directory entry, not the tenant. It changes attributes such as that person's job title, department, office phone, and mobile number, all of which are stored on the user object. Organization-level fields like the tenant display name, technical contact, and privacy statement URL are not present on this blade, so it cannot fulfill the requested update even though it may superficially appear to contain 'contact' information.
- ✗
Billing > Billing accounts > Edit organization info
Why it's wrong here
Billing > Billing accounts > Edit organization info is part of the cost-management surface of the Microsoft 365 admin center. It manages the legal business address, VAT ID, PO number, and invoice routing for the billing account that is tied to subscriptions. The organization profile's display name, technical contact, and privacy statement are separate directory concepts that do not appear on the billing account page, and editing billing details would not propagate to the tenant-wide settings the question asks about.
- ✗
Admin centers > Microsoft Entra ID > Properties
Why it's wrong here
Admin centers > Microsoft Entra ID > Properties opens the Microsoft Entra ID (formerly Azure AD) tenant properties blade, which lets administrators edit the directory-level tenant name and country/region. That blade does expose some organization-identity data, but it omits fields such as the technical contact and the privacy statement URL that are part of the Microsoft 365 organization profile. Additionally, the M365 admin center's Organization profile page draws from a different set of organization settings and is the only place where all the requested items can be updated together.
Go deeper
Related to this question
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Microsoft 365 Admin Center
Key term
Microsoft 365
Microsoft 365 is a subscription-based cloud service from Microsoft that combines productivity tools like Office apps with security, device management, and online storage.
Key term
Microsoft 365 tenant
A Microsoft 365 tenant is a dedicated, isolated instance of Microsoft 365 services created for an organization when they sign up for a subscription.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-102 exam.