- A
Windows Update for Business is disabled in group policy.
Why wrong: Intune policies for feature updates override local group policy if configured correctly; this is not the most likely cause.
- B
The policy is a Windows 10 feature update policy, but devices need a Windows 11 feature update policy to upgrade to Windows 11.
Windows 10 feature update policies only apply to Windows 10 devices for feature updates within Windows 10. To upgrade to Windows 11, a Windows 11 feature update policy must be used.
- C
The policy is not assigned to a device group containing the devices.
Why wrong: While assignment is important, the question states a policy is configured, implying it is assigned. The issue is policy type mismatch.
- D
Devices have not been restarted after policy assignment.
Why wrong: Feature updates are applied without requiring a restart for detection; the update itself may require a restart but detection happens during check-in.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. Examine the command output carefully: the correct answer depends on what the output actually shows, not on general recall alone. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Windows 10 devices. You need to ensure that devices automatically receive the latest feature updates from the Windows 11 servicing channel. You configure a Windows 10 feature update policy targeting the devices. However, after 24 hours, devices still show Windows 10 version 22H2. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"most likely"Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The policy is a Windows 10 feature update policy, but devices need a Windows 11 feature update policy to upgrade to Windows 11.
A Windows 10 feature update policy is designed to move devices between Windows 10 feature versions (e.g., 22H2 to 23H2). To upgrade devices from Windows 10 to Windows 11, you must use a Windows 11 feature update policy, which specifically targets the Windows 11 servicing channel. Since the policy targets Windows 10 feature updates, it will not trigger the OS upgrade to Windows 11, leaving devices on Windows 10 22H2.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Windows Update for Business is disabled in group policy.
Why it's wrong here
Intune policies for feature updates override local group policy if configured correctly; this is not the most likely cause.
- ✓
The policy is a Windows 10 feature update policy, but devices need a Windows 11 feature update policy to upgrade to Windows 11.
Why this is correct
Windows 10 feature update policies only apply to Windows 10 devices for feature updates within Windows 10. To upgrade to Windows 11, a Windows 11 feature update policy must be used.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
The policy is not assigned to a device group containing the devices.
Why it's wrong here
While assignment is important, the question states a policy is configured, implying it is assigned. The issue is policy type mismatch.
- ✗
Devices have not been restarted after policy assignment.
Why it's wrong here
Feature updates are applied without requiring a restart for detection; the update itself may require a restart but detection happens during check-in.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates assume a 'feature update policy' generically applies to any OS upgrade, but Microsoft Intune strictly separates Windows 10 and Windows 11 feature update policies, and using the wrong one will not trigger the OS version upgrade.
Detailed technical explanation
How to think about this question
Windows 10 and Windows 11 use separate servicing channels in Intune, each with distinct policy types. The Windows 10 feature update policy uses the 'Windows 10' product line in the Update Compliance and Windows Update for Business deployment service, while Windows 11 requires a policy targeting the 'Windows 11' product line. Under the hood, the Windows Update client checks the 'TargetProductVersion' and 'ProductLine' registry keys; a mismatch prevents the upgrade from being offered, even if the device is eligible.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this MD-102 question test?
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The policy is a Windows 10 feature update policy, but devices need a Windows 11 feature update policy to upgrade to Windows 11. — A Windows 10 feature update policy is designed to move devices between Windows 10 feature versions (e.g., 22H2 to 23H2). To upgrade devices from Windows 10 to Windows 11, you must use a Windows 11 feature update policy, which specifically targets the Windows 11 servicing channel. Since the policy targets Windows 10 feature updates, it will not trigger the OS upgrade to Windows 11, leaving devices on Windows 10 22H2.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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