- A
Ensure the device is running Windows 10 Enterprise.
Why wrong: Kiosk mode is supported on Windows 10 Pro and Enterprise, so edition is not the first check.
- B
Run the Policy Manager tool on the device.
Why wrong: There is no 'Policy Manager tool' in Intune for client devices.
- C
Verify the device is a member of the assigned device group.
If the device is not in the group, the policy won't apply. This is the first troubleshooting step.
- D
Check the device's notification area for a policy update prompt.
Why wrong: Policy application is silent; there is no user prompt.
MD-102 Prepare infrastructure for devices Practice Question
This MD-102 practice question tests your understanding of prepare infrastructure for devices. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage Windows 10 devices. You create a device configuration profile for kiosk mode. The profile is assigned to a device group. After syncing, the device does not enter kiosk mode. What should you check first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue:
"first"Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Verify the device is a member of the assigned device group.
Option B is correct because the most common issue is that the assigned user or device group does not contain the target device. Option A is wrong because kiosk mode does not require a specific Windows edition; it works on Pro and Enterprise. Option C is wrong because Policy Manager is not a real Intune feature. Option D is wrong because notification is not required for kiosk mode to apply.
Key principle: OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ensure the device is running Windows 10 Enterprise.
Why it's wrong here
Kiosk mode is supported on Windows 10 Pro and Enterprise, so edition is not the first check.
- ✗
Run the Policy Manager tool on the device.
Why it's wrong here
There is no 'Policy Manager tool' in Intune for client devices.
- ✓
Verify the device is a member of the assigned device group.
Why this is correct
If the device is not in the group, the policy won't apply. This is the first troubleshooting step.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
OSPF neighbours must agree on key parameters.
- ✗
Check the device's notification area for a policy update prompt.
Why it's wrong here
Policy application is silent; there is no user prompt.
Common exam traps
Common exam trap: OSPF can fail even when IP connectivity looks correct
OSPF neighbour formation depends on matching areas, timers, network type, authentication and passive-interface behaviour. Do not choose an answer only because the devices can ping.
Detailed technical explanation
How to think about this question
OSPF questions usually test the details that control adjacency and route selection. Read the neighbour state, area, router ID and interface configuration before deciding what is wrong.
KKey Concepts to Remember
- OSPF neighbours must agree on key parameters.
- Router ID selection can affect neighbour relationships and LSDB output.
- OSPF cost influences the preferred path.
- A route can appear in OSPF information but not become the installed route.
TExam Day Tips
- Check area mismatch first when OSPF adjacency fails.
- Review passive interfaces when a network is advertised but no neighbour forms.
- Use show ip ospf neighbor and show ip route clues carefully.
Key takeaway
OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. OSPF neighbour adjacency depends on matching area, hello/dead timers, network type, and authentication — IP reachability alone is not enough. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related MD-102 OSPF questions on adjacency and route selection.
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FAQ
Questions learners often ask
What does this MD-102 question test?
Prepare infrastructure for devices — This question tests Prepare infrastructure for devices — OSPF neighbours must agree on key parameters..
What is the correct answer to this question?
The correct answer is: Verify the device is a member of the assigned device group. — Option B is correct because the most common issue is that the assigned user or device group does not contain the target device. Option A is wrong because kiosk mode does not require a specific Windows edition; it works on Pro and Enterprise. Option C is wrong because Policy Manager is not a real Intune feature. Option D is wrong because notification is not required for kiosk mode to apply.
What should I do if I get this MD-102 question wrong?
Review OSPF neighbour requirements — matching area type, hello and dead timers, network type, stub flags, and authentication. Study show ip ospf neighbor states (INIT, 2-WAY, FULL). Then practise related MD-102 OSPF questions on adjacency and route selection.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
OSPF neighbours must agree on key parameters.
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Last reviewed: Jun 21, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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