MD-102 Protect devices Practice Question
You need to wipe a lost corporate-owned iOS device that is enrolled in Intune. Which action should you perform?
⚠ Common exam trap
Test-takers frequently confuse 'Retire' with 'Wipe', assuming both achieve the same result, but 'Retire' is designed for BYOD scenarios where personal data must be preserved, while 'Wipe' is required for corporate-owned devices that need complete data sanitization.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Wipe the device.
The correct action is to wipe the device because a corporate-owned iOS device that is lost requires a full factory reset to remove all data and prevent unauthorized access. In Microsoft Intune, the 'Wipe' action performs a factory reset, returning the device to its out-of-box state and removing all corporate and personal data, which is appropriate for a lost corporate-owned device.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Delete the device from Intune.
Why it's wrong here
Delete removes the record but does not wipe.
- ✗
Retire the device.
Why it's wrong here
Retire only removes company data.
- ✓
Wipe the device.
Why this is correct
Wipe resets the device completely.
- ✗
Disable the device.
Why it's wrong here
Disable is not a standard action.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Wipe
Wipe is the process of securely erasing all data from a storage device, making it unrecoverable and preparing the device for reuse or disposal.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.