MD-102 Prepare infrastructure for devices Practice Question
You deploy a Windows 11 kiosk device using Intune. The kiosk should run a single app (Microsoft Edge). After assignment, the device starts but shows a blank screen. What is the most likely issue?
⚠ Common exam trap
Test-takers frequently assume a blank screen means a policy assignment failure or licensing issue, when in fact it is a configuration detail—the missing AUMID—that prevents the kiosk app from launching.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The AUMID for Microsoft Edge is not specified.
The most likely issue is that the AUMID for Microsoft Edge is not specified in the kiosk profile. For a single-app kiosk on Windows 11, Intune requires the Application User Model ID (AUMID) to launch the app correctly. Without it, the kiosk shell cannot identify which executable to run, resulting in a blank screen instead of the Edge browser.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The kiosk profile is not correctly assigned.
Why it's wrong here
Assignment is likely correct.
- ✗
The device is not assigned to a user.
Why it's wrong here
Kiosk can be user or device-based.
- ✓
The AUMID for Microsoft Edge is not specified.
Why this is correct
Required for single-app kiosk.
- ✗
The device is not running Windows 10/11 Enterprise.
Why it's wrong here
Kiosk works on Pro too.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Windows 11
Windows 11 is Microsoft's latest desktop operating system, offering a redesigned interface, enhanced security features, and improved support for modern hardware.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.