MD-102 Prepare infrastructure for devices Practice Question
You are an endpoint administrator for a company that uses Microsoft Intune. You need to configure a Windows 11 device to support multiple users who will sign in with their Microsoft Entra ID credentials. The device will be shared among shift workers. You want to ensure that each user receives their own configuration profiles and applications. What should you configure?
⚠ Common exam trap
A common mix-up: candidates confuse Autopilot modes with shared device configurations; Autopilot modes are for deployment, not for ongoing multi-user management.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Shared multi-user device configuration profile.
For shared Windows devices used by multiple shift workers, you should configure a shared multi-user device configuration profile. This profile optimizes the device for shared use and allows each user to sign in with their own credentials, receiving personalized settings and applications. It is the correct choice for this scenario.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Windows Autopilot pre-provisioning mode.
Why it's wrong here
Pre-provisioning mode (white glove) is used to speed up deployment by allowing an administrator to pre-provision the device before the user completes OOBE. It is not intended for shared multi-user scenarios; it still results in a device that is primarily used by one user at a time.
- ✓
Shared multi-user device configuration profile.
Why this is correct
A shared multi-user device configuration profile in Intune is specifically designed for Windows devices shared by multiple users. It configures settings like guest account, power management, and sign-in options to optimize for shared use. When combined with Microsoft Entra ID, each user can sign in and receive their own policies and applications based on user targeting.
- ✗
Device enrollment manager (DEM) account.
Why it's wrong here
A DEM account is used to enroll many devices, typically for bulk enrollment scenarios. It does not configure the device for shared use among multiple users. It is an enrollment method, not a device configuration for multi-user access.
- ✗
Windows Autopilot self-deploying mode.
Why it's wrong here
Self-deploying mode is designed for kiosk-like devices or digital signage where no user signs in. It does not support multiple user sign-ins with individual profiles. It is not suitable for shared devices where users need personalized settings and applications.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Microsoft Entra ID
Microsoft Entra ID is a cloud-based identity and access management service that lets employees sign in and access resources both inside and outside of your organization.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
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