MD-102 Prepare infrastructure for devices Practice Question
Which TWO actions can be performed using a Windows Autopilot reset? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Retain the Autopilot registration
Options C and D are correct. Windows Autopilot reset retains the device's Autopilot registration (option C) and removes personal files and apps (option D). Option A is incorrect because Autopilot reset does not change the primary user; that requires a different process. Option B is incorrect because Autopilot reset does not reinstall Windows from scratch; it refreshes the existing OS. Option E is incorrect because Autopilot reset does not remove the device from Microsoft Intune; that would require a manual action.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Change the primary user of the device
Why it's wrong here
Primary user is not changed by a reset.
- ✗
Reinstall Windows 11 from scratch
Why it's wrong here
Autopilot reset uses existing OS; it's not a clean install.
- ✓
Retain the Autopilot registration
Why this is correct
The device remains registered for Autopilot.
- ✓
Remove personal files and apps
Why this is correct
Reset can remove user data and apps.
- ✗
Remove the device from Microsoft Intune
Why it's wrong here
Reset keeps the device enrolled.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Windows Autopilot
Windows Autopilot is a cloud-based deployment technology that automates the setup and configuration of new Windows devices, reducing the need for IT staff to manually image or touch each machine.
Key term
Autopilot
Autopilot is a Microsoft cloud-based deployment technology that automates the setup and configuration of new Windows devices, reducing manual IT effort and enabling users to be productive from the first boot.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.