MD-102 Manage applications Practice Question
Contoso Ltd. is a financial services company with 2,000 users. They use Microsoft Intune to manage Windows 10 devices. The company has a strict security policy that requires all devices to have a specific set of security applications installed: an antivirus (AV) app, a disk encryption app, and a VPN client. These apps are all line-of-business (LOB) Win32 apps packaged as .intunewin files. The administrator created a Win32 app for each and assigned them as 'Required' to all devices. After the deployment, the administrator notices that the apps are not installing on approximately 10% of devices. The devices are online and have connectivity. The Intune Management Extension is running. When the administrator checks the Intune Management Extension logs on a failing device, they see the following error: 'Failed to download content. Error: 0x80070002 - The system cannot find the file specified.' What is the most likely cause?
⚠ Common exam trap
Candidates often confuse a download failure with a detection rule mismatch or permission issue, but the specific error code 0x80070002 points directly to missing content on the server side, not client-side configuration problems.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The content for the Win32 app was not uploaded correctly or is missing from Intune.
The error 0x80070002 ('The system cannot find the file specified') in the Intune Management Extension logs indicates that the client is attempting to download the Win32 app content from Intune, but the content blob is missing or inaccessible. This typically occurs when the .intunewin file was not uploaded correctly, the upload was interrupted, or the content was deleted from Intune after assignment. Since the extension is running and connectivity is confirmed, the issue is server-side content availability, not client-side permissions or detection logic.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The content for the Win32 app was not uploaded correctly or is missing from Intune.
Why this is correct
The error indicates the file cannot be found, suggesting the content is missing.
- ✗
The Intune Management Extension does not have permission to install apps on those devices.
Why it's wrong here
The extension runs as SYSTEM and has permission.
- ✗
The user is not logged in, so the app cannot be installed.
Why it's wrong here
Win32 apps install in system context without user interaction.
- ✗
The app detection rules do not match the installed version.
Why it's wrong here
Detection rules apply after installation, not during download.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Security policy
A security policy is a formal set of rules and guidelines that an organization establishes to protect its information assets and technology resources.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.