MD-102 Manage applications Practice Question
A user reports that Microsoft 365 Apps for enterprise is not installing on their Windows 10 device. The app is assigned as 'Available' to the user group. What must the user do to trigger the installation?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Open the Company Portal app and install from there
Available app installs require user interaction via the Company Portal. Option A is wrong because the app is not required. Option C is wrong because the user can initiate install anytime. Option D is wrong because no restart is needed before install.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Wait for the next device sync
Why it's wrong here
Available apps don't auto-install.
- ✓
Open the Company Portal app and install from there
Why this is correct
Users install available apps through Company Portal.
- ✗
Restart the device
Why it's wrong here
Restarting does not install available apps.
- ✗
Log off and log back in
Why it's wrong here
Logging off does not trigger installation.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Company Portal
Company Portal is a Microsoft app that gives employees a secure, self-service way to enroll devices, access company apps, and manage work resources from any device.
About these practice questions
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.