MB-910 Describe Dynamics 365 Sales Practice Question
Your organization uses Dynamics 365 Sales and wants to automatically create a follow-up task when an opportunity is moved to the 'Negotiation' stage. What is the most efficient way to configure this?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Create a Power Automate flow
Power Automate can be triggered on stage change in a Business Process Flow to automatically create a follow-up task. Option B (real-time workflow) is less flexible and more complex to trigger on stage changes. Option C (SLA) is for tracking service level agreements, not task creation. Option D (Business Process Flow action) can create records but is less efficient for this simple automation compared to Power Automate, which is specifically designed for such integrations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Create a Power Automate flow
Why this is correct
Power Automate can trigger on stage change and create tasks.
- ✗
Use a real-time workflow
Why it's wrong here
Workflow is possible but Power Automate is recommended.
- ✗
Set up an SLA
Why it's wrong here
SLA monitors time, does not create tasks.
- ✗
Configure a Business Process Flow action
Why it's wrong here
BPF actions require custom code, not native.
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