MB-910 Describe Dynamics 365 Sales Practice Question
You are a Dynamics 365 Sales administrator for a manufacturing company. The sales team uses a custom sales process with stages: 'Prospecting', 'Needs Analysis', 'Proposal', 'Negotiation', 'Closing'. The business requires that when an opportunity reaches the 'Negotiation' stage, the system must automatically calculate a discount based on the total amount: if total amount > $100,000, apply 10% discount; if > $50,000, apply 5% discount; otherwise no discount. The discount should be applied as a negative line item in the opportunity products. Additionally, when the opportunity is won, the system must create an order with the same products and discounts. You need to automate these requirements. What should you do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use Power Automate flows triggered on stage change and on opportunity won.
Power Automate can trigger on stage change to calculate the discount and add a negative line item, and trigger on opportunity won to create an order with the same products and discounts. Option A is incorrect because classic workflows do not support stage change triggers and cannot calculate discounts dynamically based on total amount. Option B is incorrect because calculated fields can compute values but cannot create records or perform complex actions like adding line items; plugins require custom code and are not low-code automation. Option C is incorrect because business rules only apply field-level logic on forms and cannot create records or interact with opportunity products.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use a classic workflow to calculate discount and create order.
Why it's wrong here
Classic workflows have limited capabilities and cannot easily add negative line items.
- ✗
Use a calculated field for the discount and a plugin for order creation.
Why it's wrong here
Calculated fields cannot add line items, and plugins require custom development.
- ✗
Create a business rule to calculate the discount and a workflow to create the order.
Why it's wrong here
Business rules cannot create line items or trigger order creation.
- ✓
Use Power Automate flows triggered on stage change and on opportunity won.
Why this is correct
Power Automate can handle the discount calculation, add line item, and create order.
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