Explore the core capabilities of customer engagement apps in Dynamics 365 →easyMultiple SelectObjective-mapped
MB-910 Practice Question: Explore the core capabilities of customer engagement apps in Dynamics 365
Which TWO capabilities are included in Dynamics 365 Marketing?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Email marketing automation
Options A and E are correct: Email marketing automation and event management are core capabilities in Dynamics 365 Marketing. Option B is incorrect because resource scheduling belongs to Dynamics 365 Field Service. Option C is incorrect because entitlement management is part of Dynamics 365 Customer Service. Option D is incorrect because IoT alerts are a capability of Dynamics 365 Field Service.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Email marketing automation
Why this is correct
Core marketing capability.
- ✗
Resource scheduling
Why it's wrong here
Field Service.
- ✗
Entitlement management
Why it's wrong here
Customer Service.
- ✗
IoT alerts
Why it's wrong here
Field Service.
- ✓
Event management
Why this is correct
Part of Marketing.
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