MB-910 Describe Dynamics 365 Sales Practice Question
A sales manager wants to view key performance indicators like win rate and average deal size for each salesperson. Which dashboard should they use in Dynamics 365 Sales?
⚠ Common exam trap
Watch out — candidates often confuse the Sales Dashboard (which shows high-level pipeline data) with the Sales Manager Dashboard (which provides per-salesperson KPI breakdowns), or they mistakenly think the Opportunity Dashboard can aggregate metrics by salesperson when it is designed for opportunity-level analysis only.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Sales Manager Dashboard
The Sales Manager Dashboard in Dynamics 365 Sales is specifically designed for sales managers to monitor team performance, including key performance indicators (KPIs) such as win rate and average deal size per salesperson. It provides aggregated views and drill-down capabilities into individual salesperson metrics, making it the correct choice for this scenario.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Customer Dashboard
Why it's wrong here
The Customer Dashboard shows customer-related metrics.
- ✗
Sales Dashboard
Why it's wrong here
The Sales Dashboard is a generic overview.
- ✓
Sales Manager Dashboard
Why this is correct
It provides KPIs like win rate and average deal size.
- ✗
Opportunity Dashboard
Why it's wrong here
The Opportunity Dashboard focuses on pipeline details.
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