- A
Use field mapping between lead and opportunity entities.
Field mapping automatically copies values from lead to opportunity during qualification.
- B
Configure a business process flow for lead to opportunity conversion.
Why wrong: Business process flows guide the sales process but don't automatically copy field values.
- C
Create a workflow to update opportunity revenue when lead is qualified.
Why wrong: A workflow can copy data but field mapping is the standard out-of-the-box method.
- D
Enable the Sales Acceleration tool for lead prioritization.
Why wrong: Sales Acceleration is for prioritizing leads, not for field mapping.
Quick Answer
The answer is to use field mapping between the lead and opportunity entities. This is correct because Dynamics 365 Sales relies on predefined field mappings to automatically transfer data from a lead record to an opportunity upon qualification, ensuring that fields like estimated revenue and lead source are inherited without manual re-entry. On the MB-910 exam, this concept tests your understanding of the lead-to-opportunity lifecycle and how out-of-the-box configurations handle data transfer, often appearing as a scenario where a manager needs seamless reporting. A common trap is assuming a workflow or plugin is required, but field mapping is the native, lightweight solution for this specific conversion step. Remember the memory tip: "Map it once, transfer it always"—if you need data to follow the lead during qualification, field mapping is your default tool, not automation.
MB-910 Describe Dynamics 365 Sales Practice Question
This MB-910 practice question tests your understanding of describe dynamics 365 sales. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A sales manager wants to ensure that when a salesperson converts a lead to an opportunity, the opportunity record automatically inherits the estimated revenue from the lead. The lead source is also tracked for reporting. What should the sales manager configure?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Use field mapping between lead and opportunity entities.
Option A is correct because Dynamics 365 Sales uses field mapping to automatically transfer data from a lead to an opportunity when the lead is qualified. By default, the estimated revenue field is mapped, but the sales manager can customize field mappings to ensure the lead source is also copied, enabling accurate reporting without manual entry or additional automation.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Use field mapping between lead and opportunity entities.
Why this is correct
Field mapping automatically copies values from lead to opportunity during qualification.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Configure a business process flow for lead to opportunity conversion.
Why it's wrong here
Business process flows guide the sales process but don't automatically copy field values.
- ✗
Create a workflow to update opportunity revenue when lead is qualified.
Why it's wrong here
A workflow can copy data but field mapping is the standard out-of-the-box method.
- ✗
Enable the Sales Acceleration tool for lead prioritization.
Why it's wrong here
Sales Acceleration is for prioritizing leads, not for field mapping.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often think a workflow or business process flow is needed to transfer data, but Microsoft explicitly tests that field mapping is the native, automatic mechanism for copying lead fields to opportunities during qualification.
Detailed technical explanation
How to think about this question
Under the hood, Dynamics 365 uses a customizable entity relationship mapping system where each attribute on the lead can be mapped to a corresponding attribute on the opportunity. When a user clicks 'Qualify' on a lead, the system executes a synchronous operation that creates the opportunity record and copies mapped field values, including estimated revenue and custom fields like lead source, in a single transaction. A real-world scenario where this matters is when a sales organization uses a custom field for 'Lead Source Detail'—without proper field mapping, that data would be lost during conversion, skewing reporting analytics.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Describe Dynamics 365 Sales — study guide chapter
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FAQ
Questions learners often ask
What does this MB-910 question test?
Describe Dynamics 365 Sales — This question tests Describe Dynamics 365 Sales — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use field mapping between lead and opportunity entities. — Option A is correct because Dynamics 365 Sales uses field mapping to automatically transfer data from a lead to an opportunity when the lead is qualified. By default, the estimated revenue field is mapped, but the sales manager can customize field mappings to ensure the lead source is also copied, enabling accurate reporting without manual entry or additional automation.
What should I do if I get this MB-910 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MB-910 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MB-910 exam.
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