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Describe Dynamics 365 Field ServiceeasyMultiple ChoiceObjective-mapped

MB-910 Microsoft Intune device enrollment Practice Question

A field technician reports that when they attempt to start a Dynamics 365 Field Service mobile app session, they receive an error that their device is not enrolled. Which component is most likely misconfigured?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Microsoft Intune device enrollment

Microsoft Intune device enrollment is required for the Dynamics 365 Field Service mobile app to enforce security policies and ensure the device is managed. Option A is wrong because Power Automate flow triggers are used for automation, not device enrollment. Option C is wrong because Microsoft Entra ID conditional access policies control access based on conditions but rely on device compliance from Intune; they do not handle enrollment itself. Option D is wrong because Dynamics 365 Copilot settings are unrelated to device enrollment.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Power Automate flow trigger

    Why it's wrong here

    Power Automate flow triggers are used for automation, not device enrollment.

  • Microsoft Intune device enrollment

    Why this is correct

    Microsoft Intune device enrollment is required for the Dynamics 365 Field Service mobile app to enforce security policies and ensure the device is managed.

  • Microsoft Entra ID conditional access policies

    Why it's wrong here

    Microsoft Entra ID conditional access policies control access based on conditions but rely on device compliance from Intune; they do not handle enrollment itself.

  • Dynamics 365 Copilot settings

    Why it's wrong here

    Dynamics 365 Copilot settings are unrelated to device enrollment.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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