Quick Answer
The answer is Microsoft Entra ID Self-Service Password Reset (SSPR). This feature is correct because it enables guest users, such as partners, to reset their own passwords using a mobile app notification from Microsoft Authenticator, fulfilling the requirement for a self-service, app-based reset without administrator intervention. SSPR supports multiple authentication methods, and when properly scoped to include external identities, it allows partners to trigger a password reset directly from the Authenticator notification prompt. On the AZ-305 exam, this scenario tests your understanding of identity governance for external users, often appearing as a distractor against Conditional Access or Privileged Identity Management—remember that SSPR is the only feature specifically designed for password reset workflows, not access policies. A common trap is confusing SSPR with MFA registration; however, SSPR handles the reset itself, while MFA only provides the notification method. Memory tip: “SSPR for partners = Reset, not Restrict.”
This AZ-305 practice question tests your understanding of design identity, governance, and monitoring solutions. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Microsoft Entra ID to manage identities for employees and partners. They need to allow partners to self-service reset their passwords using a mobile app notification. Which feature should you enable?
Microsoft Entra ID Self-Service Password Reset (SSPR)
SSPR enables users to reset passwords via registered methods like mobile app notification.
Microsoft Entra ID Identity Protection
Why wrong: Detects risks, not password reset.
Microsoft Intune
Why wrong: Mobile device management, not identity password reset.
Microsoft Entra ID Privileged Identity Management
Why wrong: Manages privileged roles, not password reset.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft Entra ID Self-Service Password Reset (SSPR)
Microsoft Entra ID Self-Service Password Reset (SSPR) is the correct feature because it allows users, including partners configured as external users in the tenant, to reset their own passwords without administrator intervention. SSPR supports multiple authentication methods, including mobile app notification via the Microsoft Authenticator app, which satisfies the requirement for a mobile app notification-based reset. This feature is specifically designed for password reset scenarios and can be scoped to include guest users when properly configured.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Microsoft Entra ID Self-Service Password Reset (SSPR)
Why this is correct
SSPR enables users to reset passwords via registered methods like mobile app notification.
Related concept
Read the scenario before looking for a memorised answer.
Microsoft Entra ID Identity Protection
Why it's wrong here
Detects risks, not password reset.
Microsoft Intune
Why it's wrong here
Mobile device management, not identity password reset.
Microsoft Entra ID Privileged Identity Management
Why it's wrong here
Manages privileged roles, not password reset.
Common exam traps
The trap here is that candidates often confuse Identity Protection (which deals with risk and conditional access) with SSPR, because both involve authentication methods, but Identity Protection does not enable password reset functionality.
Detailed technical explanation
SSPR works by registering authentication methods (such as mobile app notification, phone call, or security questions) during a registration process, and then using those methods to verify identity before allowing a password change. Under the hood, SSPR leverages the Entra ID authentication policy and the Password Reset service, which communicates with the Microsoft Authenticator app via push notifications using the Microsoft Authentication Library (MSAL) and the device registration service. A subtle behavior is that SSPR for guest users requires the 'Authentication methods' policy to include 'Microsoft Authenticator app' and the guest user must have a Microsoft account or be federated appropriately.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
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FAQ
Design identity, governance, and monitoring solutions — This question tests Design identity, governance, and monitoring solutions — Read the scenario before looking for a memorised answer..
The correct answer is: Microsoft Entra ID Self-Service Password Reset (SSPR) — Microsoft Entra ID Self-Service Password Reset (SSPR) is the correct feature because it allows users, including partners configured as external users in the tenant, to reset their own passwords without administrator intervention. SSPR supports multiple authentication methods, including mobile app notification via the Microsoft Authenticator app, which satisfies the requirement for a mobile app notification-based reset. This feature is specifically designed for password reset scenarios and can be scoped to include guest users when properly configured.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
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