Implement knowledge mining and information extraction solutions →hardMultiple ChoiceObjective-mapped
AI-102 Practice Question: Implement knowledge mining and information extraction solutions
You are designing an Azure AI Search solution that indexes customer support tickets from a SQL database and also from a custom CRM system via a custom API. The index must support scoring profiles that boost tickets from VIP customers. The VIP status is stored in the CRM system. You need to ensure that the boost factor is applied correctly. What should you do?
⚠ Common exam trap
A common mix-up: candidates think scoring profiles can dynamically fetch data from external sources at query time, but Azure AI Search requires all scoring data to be pre-indexed.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Include the VIP status field in the index by pushing it from the CRM system via the push API, then use a scoring profile with a field boost.
The VIP status must be present in the index for a scoring profile to use it. By pushing the VIP status field from the CRM system via the Push API, you include it in the index. Then, a scoring profile with a field boost can apply a higher score to documents where the VIP field matches a specific value, ensuring the boost is applied at query time without external dependencies.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Use a scoring profile with a tag boost that references a field in the SQL database.
Why it's wrong here
Tag boost requires the field to be in the index.
- ✓
Include the VIP status field in the index by pushing it from the CRM system via the push API, then use a scoring profile with a field boost.
Why this is correct
Field boost in scoring profile works on indexed fields.
- ✗
Use a scoring profile with a function that queries the CRM system at query time.
Why it's wrong here
Scoring profiles cannot query external systems.
- ✗
Configure a custom analyzer that boosts VIP terms.
Why it's wrong here
Analyzers affect tokenization, not scoring.
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