AI-102 Practice Question: Implement natural language processing solutions
A company wants to build a solution that can identify and redact personally identifiable information (PII) from customer support transcripts. The solution must handle multiple languages. Which Azure AI service should be used?
⚠ Common exam trap
Candidates often confuse Azure AI Language's PII detection with Azure AI Content Safety, assuming 'safety' includes privacy, but Content Safety addresses content moderation (e.g., toxicity) rather than PII redaction.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Azure AI Language - PII Detection
Azure AI Language's PII Detection feature is specifically designed to identify and redact personally identifiable information in text across multiple languages. It supports over 30 languages and can detect entities such as names, addresses, phone numbers, and credit card numbers, making it the correct choice for this multilingual PII redaction requirement.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Azure AI Content Safety
Why it's wrong here
Content Safety detects harmful content, not PII.
- ✗
Azure AI Document Intelligence
Why it's wrong here
Document Intelligence extracts data from documents, not PII redaction.
- ✗
Azure AI Translator
Why it's wrong here
Translator is for translation, not PII detection.
- ✓
Azure AI Language - PII Detection
Why this is correct
PII Detection identifies and can redact PII in multiple languages.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This AI-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the AI-102 exam.