AI-102 Implement an agentic solution Practice Question
A company uses Microsoft Copilot Studio to build an agent that helps employees find policy documents. The agent needs to answer questions about the employee handbook, which is stored in SharePoint Online. The agent should only respond to queries about the handbook and ignore unrelated questions. Which configuration should the agent designer apply?
⚠ Common exam trap
A common mix-up: candidates confuse authentication (controlling user access) with response scoping (controlling what the agent answers), leading them to pick option D, which only addresses access control, not the requirement to ignore unrelated questions.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Disable fallback responses and add a condition to the existing topic.
To ensure the agent only responds to handbook queries and ignores unrelated questions, you must disable fallback responses so that the agent does not provide any default reply for unrecognized inputs. Additionally, add a condition to the handbook topic so that it only triggers on relevant queries. Creating a topic alone (option A) still leaves the system fallback active, causing the agent to respond to unrelated questions with a generic message. Authentication (option D) controls user access but does not limit the scope of responses. Enabling generative answers (option C) would allow the agent to answer a broad range of questions, not restrict it to the handbook.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a topic for handbook queries and configure authentication and security to restrict access.
Why it's wrong here
Topic-level security ensures only authenticated users can trigger the topic and the agent ignores unrelated queries.
- ✓
Disable fallback responses and add a condition to the existing topic.
Why this is correct
Disabling fallback does not restrict the agent from using generative answers for unrelated queries.
- ✗
Enable generative answers and add the SharePoint site as a data source.
Why it's wrong here
Generative answers can answer unrelated queries from the web or other sources.
- ✗
Set bot-level authentication to require Microsoft Entra ID sign-in.
Why it's wrong here
Bot-level authentication does not prevent the agent from answering unrelated topics.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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