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easyMultiple ChoiceObjective-mapped

Order of Volatility

During an incident, the IR team needs to collect volatile data. Which order should they follow?

Quick Answer

Memory, running processes, network connections, then hard disk is the correct sequence because order of volatility ranks evidence types by how quickly they change or disappear, and the collection process has to work from most fragile to least fragile so nothing perishable is lost while less urgent evidence waits its turn. Memory sits at the top of that ranking because its entire contents vanish the instant the system loses power, and it can hold uniquely valuable evidence that exists nowhere else, such as encryption keys held only in memory or malware that runs entirely in RAM without ever touching disk. Running processes and network connections are the next tier of volatility: they can be captured through live analysis of the running system, but they change continuously and can terminate or disconnect at any moment, whether because a process naturally exits, an attacker notices detection and cuts off their session, or the system itself is disturbed. The hard disk comes last precisely because it's non-volatile; data written there persists through reboots and power loss, so it will still be available for imaging and analysis well after the more fragile, in-memory evidence would already be gone. This sequencing principle applies broadly any time a question asks about prioritizing evidence collection: always work from the most transient, memory-resident data down to the most durable, disk-based data.

⚠ Common exam trap

ISC2 often tests the order of volatility (OOV) principle, and the trap here is that candidates mistakenly think running processes are more volatile than memory, or they confuse the order by prioritizing network connections over process state.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Memory, running processes, network connections, hard disk

Volatile data must be collected in order of decreasing volatility to minimize data loss. Memory (RAM) is the most volatile, followed by running processes, network connections, and finally the hard disk, which is non-volatile. This order ensures that transient evidence (e.g., encryption keys, active network sessions) is captured before it disappears.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Hard disk, memory, network connections, running processes

    Why it's wrong here

    Hard disk is the least volatile and should be last.

  • Network connections, running processes, memory, hard disk

    Why it's wrong here

    Network connections are less volatile than memory or processes.

  • Running processes, memory, network connections, hard disk

    Why it's wrong here

    Processes are volatile but memory should be captured first as it contains process information.

  • Memory, running processes, network connections, hard disk

    Why this is correct

    Memory is the most volatile and should be captured first.

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Same concept, more angles

1 more way this is tested on SSCP

These questions test the same concept from different angles. Work through them to make sure you can recognise it however the exam phrases it.

Variation 1. During incident response, a team member uses a tool to capture memory from a compromised Windows system. Which of the following best describes the order of volatility?

medium
  • A.Network connections, memory, disk
  • B.Disk, memory, network
  • C.Memory, network, disk
  • D.Memory, disk, network connections

Why A: The order of volatility dictates that the most volatile data (network connections) should be captured first, followed by memory, and finally disk. Network connections change constantly and are lost when the system is powered off, while memory (RAM) persists until power loss, and disk is the least volatile as it retains data even after shutdown. This sequence ensures critical evidence is preserved before it disappears.

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.