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Security Operations and AdministrationmediumMultiple ChoiceObjective-mapped

SSCP Security Operations and Administration Practice Question

A security awareness training program aims to reduce successful phishing attacks. Which metric is most appropriate for measuring the effectiveness of this training?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Percentage of employees who click simulated phishing links

The primary goal is to reduce user susceptibility, so tracking the number of employees who click on simulated phishing links directly measures behavior change.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Percentage of employees who click simulated phishing links

    Why this is correct

    Correct. This directly measures the effectiveness of training in reducing risky behavior.

  • Training completion rate

    Why it's wrong here

    Completion does not guarantee behavior change.

  • Number of reported phishing emails

    Why it's wrong here

    Reporting is good, but the key metric is reduction in clicking.

  • Number of security incidents caused by phishing

    Why it's wrong here

    This is a lagging indicator and may be affected by other controls.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.