Question 380 of 1,000
Incident Response and RecoverymediumMultiple SelectObjective-mapped

SSCP Incident Response and Recovery Practice Question

This SSCP practice question tests your understanding of incident response and recovery. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A security analyst is responding to a malware incident on a Windows server. Which TWO actions should be taken to properly collect volatile evidence?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Capture a memory dump using WinPmem

WinPmem is a dedicated memory acquisition tool that captures the contents of RAM, which contains critical volatile evidence such as running processes, open network connections, and injected code. Since volatile data is lost on power loss or reboot, capturing a memory dump before any other action preserves this evidence for forensic analysis.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Reboot the system to clear malware from memory

    Why it's wrong here

    Rebooting destroys volatile evidence and should be avoided.

  • Delete suspicious files to prevent further infection

    Why it's wrong here

    Deleting files may destroy evidence; containment should be done without deleting evidence.

  • Perform a full disk image using a write blocker

    Why it's wrong here

    Disk imaging is for non-volatile data and should be done after volatile collection.

  • Capture a memory dump using WinPmem

    Why this is correct

    Memory dump captures volatile data from RAM.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Record active network connections

    Why this is correct

    Network connections are volatile and should be captured early.

    Related concept

    Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates often confuse 'volatile evidence' with 'non-volatile evidence' and choose disk imaging (Option C) instead of memory capture, or mistakenly think rebooting (Option A) is a safe containment step.

Detailed technical explanation

How to think about this question

Volatile evidence includes data stored in RAM and ephemeral system state, such as ARP cache entries, active TCP/UDP connections (via netstat), and process listings. WinPmem uses the Windows Memory Device (WMD) driver to read physical memory directly, bypassing the OS's virtual memory manager to ensure a complete and forensically sound capture. In a real-world incident, a memory dump can reveal rootkits that hide processes from user-mode tools, which would be lost if the system is powered off.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A SOC analyst notices unusual lateral movement in the network at 2 AM. The IR playbook dictates: identify and contain (isolate the affected machine), then eradicate (remove the malware), then recover (restore from backup), then document. Skipping containment before eradication risks the attacker regaining access. Questions like this test the sequence and rationale of incident response phases.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this SSCP question test?

Incident Response and Recovery — This question tests Incident Response and Recovery — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Capture a memory dump using WinPmem — WinPmem is a dedicated memory acquisition tool that captures the contents of RAM, which contains critical volatile evidence such as running processes, open network connections, and injected code. Since volatile data is lost on power loss or reboot, capturing a memory dump before any other action preserves this evidence for forensic analysis.

What should I do if I get this SSCP question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jul 4, 2026

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This SSCP practice question is part of Courseiva's free ISC2 certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SSCP exam.