CRISC Risk Response and Reporting Practice Question
When implementing a new access control system, which activity is essential during the change management process?
⚠ Common exam trap
CRISC often tests the misconception that technical implementation alone completes a change; candidates overlook that documentation updates are a mandatory change management activity for control sustainability and audit readiness.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Updating the system documentation and user manuals
Updating system documentation and user manuals is essential during change management because it ensures that the new access control system is accurately reflected in operational procedures, training materials, and compliance artifacts. Without updated documentation, users and auditors operate on stale information, leading to misconfigurations and audit findings. Documentation is a key change management deliverable that supports knowledge transfer and ongoing control effectiveness.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Updating the system documentation and user manuals
Why this is correct
Updating documentation and user manuals preserves the integrity of the change record, satisfying the change management requirement for controlled, auditable transitions. This ensures users and administrators understand altered access procedures, reducing operational risk from misconfiguration. Documentation updates also provide the evidence trail auditors need to verify that the access control change was authorised, tested and communicated before deployment.
- ✗
Removing all legacy controls
Why it's wrong here
Removing all legacy controls before the new access control system is validated creates a gap with no compensating controls, exposing assets during transition. It is tempting as a clean cutover, but legacy controls should be retired only after the replacement is proven and parallel operation confirms coverage.
- ✗
Assigning control ownership to external vendors
Why it's wrong here
Assigning control ownership to external vendors transfers accountability away from the organisation, which cannot satisfy change management's requirement that ownership remain with internal accountable parties. It is tempting because vendors may operate or host the access control system, but ownership assignment is a governance decision, not a change management step.
- ✗
Disabling audit logs to save storage
Why it's wrong here
Audit logs provide the accountability trail change management depends on, so disabling them removes evidence of who changed access and when. Storage saving is tempting because log volume grows, but retention and monitoring requirements make the trail essential during access control changes.
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JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official ISACA exam blueprint
This CRISC practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CRISC exam.