- A
Add additional controls to reduce the likelihood of system outages
Why wrong: Implementing controls without confirming the actual risk level may be premature and inefficient.
- B
Update the risk register to reflect the recent outage incidents
Why wrong: Updating the risk register is important but addressing the KRI reporting failure should take priority to ensure ongoing monitoring accuracy.
- C
Investigate the KRI calculation and data feed to identify why outages are not being captured
Understanding the data integrity issue is the first step to ensure accurate monitoring and reporting.
- D
Increase the KRI threshold to 2 outages to align with historical data
Why wrong: Adjusting thresholds without validating data could hide underlying reporting issues and does not address the root cause.
CRISC Risk and Control Monitoring and Reporting Practice Question
This CRISC practice question tests your understanding of risk and control monitoring and reporting. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A regional bank uses a centralized GRC platform to monitor key risk indicators (KRIs) for operational risk. The chief risk officer (CRO) reviews the monthly risk report and notices that the KRI 'number of system outages exceeding 4 hours' has been consistently reported as 0 for the past six months. However, the IT incident log shows three such outages in the same period. The CRO suspects the KRI is not being accurately reported. What should the risk manager do next?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Investigate the KRI calculation and data feed to identify why outages are not being captured
The correct answer is C because the risk manager must first investigate the KRI calculation and data feed to determine why the IT incident log shows three outages but the KRI reports zero. Without understanding the root cause of the reporting discrepancy—whether it is a data integration error, a threshold misconfiguration, or a failure in the GRC platform's automated data collection—any subsequent action would be premature and could mask the underlying control monitoring failure.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Add additional controls to reduce the likelihood of system outages
Why it's wrong here
Implementing controls without confirming the actual risk level may be premature and inefficient.
- ✗
Update the risk register to reflect the recent outage incidents
Why it's wrong here
Updating the risk register is important but addressing the KRI reporting failure should take priority to ensure ongoing monitoring accuracy.
- ✓
Investigate the KRI calculation and data feed to identify why outages are not being captured
Why this is correct
Understanding the data integrity issue is the first step to ensure accurate monitoring and reporting.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Increase the KRI threshold to 2 outages to align with historical data
Why it's wrong here
Adjusting thresholds without validating data could hide underlying reporting issues and does not address the root cause.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse the need to remediate the reporting failure with the need to remediate the risk itself, leading them to choose an option that addresses the outages directly (like adding controls or updating the register) rather than first diagnosing the KRI data pipeline.
Detailed technical explanation
How to think about this question
In a centralized GRC platform, KRIs are typically populated via automated data feeds from source systems (e.g., IT service management tools like ServiceNow) using APIs or scheduled ETL processes. A discrepancy of this nature often arises from a misconfigured data mapping, a filter that excludes certain outage types (e.g., planned vs. unplanned), or a time-window aggregation error where the KRI calculation window does not align with the incident log's timestamp. Real-world scenarios include cases where the KRI definition uses a different severity classification than the incident log, or where the data feed fails silently due to a schema change in the source system.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A network engineer segments a warehouse floor into three subnets: 20 scanners, 5 printers, and 2 management hosts. Picking the wrong mask wastes addresses or leaves too few usable hosts. Exam questions test whether you can apply CIDR notation, calculate block size, and identify the correct usable-host range for a given prefix.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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FAQ
Questions learners often ask
What does this CRISC question test?
Risk and Control Monitoring and Reporting — This question tests Risk and Control Monitoring and Reporting — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Investigate the KRI calculation and data feed to identify why outages are not being captured — The correct answer is C because the risk manager must first investigate the KRI calculation and data feed to determine why the IT incident log shows three outages but the KRI reports zero. Without understanding the root cause of the reporting discrepancy—whether it is a data integration error, a threshold misconfiguration, or a failure in the GRC platform's automated data collection—any subsequent action would be premature and could mask the underlying control monitoring failure.
What should I do if I get this CRISC question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 25, 2026
This CRISC practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CRISC exam.
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