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CRISC Practice Question: A large e-commerce company uses several key risk…
A large e-commerce company uses several key risk indicators (KRIs) to monitor credit card fraud. The risk committee noticed that one KRI has been trending above the threshold for three consecutive months, yet no risk response was initiated. Which of the following is the MOST likely root cause?
⚠ Common exam trap
The trap here is that candidates may focus on data quality or threshold settings (options A, C, D) instead of recognizing that the core issue is the failure of the automated response mechanism, which is a process/control design flaw, not a data or measurement problem.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The risk response workflow was not triggered automatically
The most likely root cause is that the risk response workflow was not triggered automatically. In a mature risk monitoring environment, KRIs should be linked to automated workflows that initiate a response when thresholds are breached. Since the KRI has been above threshold for three consecutive months without any action, it indicates a failure in the automated triggering mechanism, not in the KRI's accuracy or the threshold's leniency.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The KRI was not validated for accuracy
Why it's wrong here
Validation is about data correctness, not about initiating a response.
- ✓
The risk response workflow was not triggered automatically
Why this is correct
Without automated triggering, the breach may go unnoticed despite being detected.
- ✗
The KRI threshold was set too lenient
Why it's wrong here
If too lenient, the KRI would have likely remained below threshold.
- ✗
The monitoring tool failed to capture data
Why it's wrong here
A tool failure would result in missing data, not a trend above threshold.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CRISC practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CRISC exam.