- A
Reboot systems to capture volatile memory
Why wrong: Rebooting can alter evidence and is not a preservation technique.
- B
Create forensic bit-for-bit images of affected systems
Forensic images preserve the exact state for analysis and litigation.
- C
Issue a legal hold to prevent deletion of relevant data
Legal holds ensure that data is preserved for potential litigation.
- D
Disconnect affected systems from the network immediately
Why wrong: Disconnecting may preserve data but could also cause loss of volatile evidence; imaging is preferred.
- E
Delete temporary files to free up space
Why wrong: Deleting files destroys potential evidence.
CISM Incident Management Practice Question
This CISM practice question tests your understanding of incident management. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO of the following are appropriate actions for preserving evidence during a cybersecurity incident?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create forensic bit-for-bit images of affected systems
Preserving evidence includes creating forensic images and issuing legal holds to prevent spoliation. Disconnecting systems without imaging and rebooting can destroy evidence.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reboot systems to capture volatile memory
Why it's wrong here
Rebooting can alter evidence and is not a preservation technique.
- ✓
Create forensic bit-for-bit images of affected systems
Why this is correct
Forensic images preserve the exact state for analysis and litigation.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Issue a legal hold to prevent deletion of relevant data
Why this is correct
Legal holds ensure that data is preserved for potential litigation.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Disconnect affected systems from the network immediately
Why it's wrong here
Disconnecting may preserve data but could also cause loss of volatile evidence; imaging is preferred.
- ✗
Delete temporary files to free up space
Why it's wrong here
Deleting files destroys potential evidence.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
- Use explanations to understand the rule behind the answer.
TExam Day Tips
- Underline the problem statement mentally.
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the CISM exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which CISM exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
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Learn the concepts, then practise the questions
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FAQ
Questions learners often ask
What does this CISM question test?
Incident Management — This question tests Incident Management — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create forensic bit-for-bit images of affected systems — Preserving evidence includes creating forensic images and issuing legal holds to prevent spoliation. Disconnecting systems without imaging and rebooting can destroy evidence.
What should I do if I get this CISM question wrong?
Identify which CISM exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Last reviewed: Jul 4, 2026
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.
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