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CISM Practice Question: Which THREE steps are essential in the…
Which THREE steps are essential in the post-incident review process?
⚠ Common exam trap
ISACA CISM often tests the distinction between a constructive, process-oriented review and a blame-seeking exercise; the trap here is that candidates may mistakenly think 'assigning blame' is necessary for accountability, when in fact it undermines the entire purpose of the review.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Identify lessons learned and process improvements
The post-incident review process is fundamentally a learning exercise, not a punitive one. Identifying lessons learned and process improvements ensures that the organization captures what worked, what did not, and how to enhance future detection, response, and recovery capabilities. This step directly feeds into the continuous improvement cycle of the incident management program, reducing the likelihood and impact of similar incidents.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Identify lessons learned and process improvements
Why this is correct
Continuous improvement is a primary goal.
- ✓
Update the incident response plan
Why this is correct
Updating the plan incorporates findings.
- ✗
Assign blame for the incident
Why it's wrong here
Blaming individuals hinders learning.
- ✓
Conduct a root cause analysis
Why this is correct
Root cause prevents recurrence.
- ✗
Renew vendor contracts
Why it's wrong here
Contract renewal is not a standard post-incident step.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.