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Incident ManagementmediumMultiple ChoiceObjective-mapped

CISM Incident Management Practice Question

When an incident cannot be resolved within the maximum tolerable downtime (MTD), what is the appropriate action regarding business continuity and disaster recovery (BC/DR)?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Escalate to the BC/DR team for possible activation of continuity plans

If the MTD is at risk, the incident response team should escalate to BC/DR to activate continuity or recovery plans. This ensures business functions are restored.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Ignore the MTD and focus solely on incident eradication

    Why it's wrong here

    This could lead to unacceptable business downtime.

  • Continue incident response until full recovery

    Why it's wrong here

    If MTD is breached, waiting may cause unacceptable business impact.

  • Declare a disaster immediately without further analysis

    Why it's wrong here

    A formal decision should involve the appropriate authority based on MTD.

  • Escalate to the BC/DR team for possible activation of continuity plans

    Why this is correct

    This triggers BC/DR processes to protect business operations.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.