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Incident ManagementmediumMultiple ChoiceObjective-mapped

CISM Incident Management Practice Question

During a major cybersecurity incident, the incident response team determines that the incident cannot be resolved within the maximum tolerable downtime (MTD). Which of the following actions should be taken next?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Declare a disaster and activate the BC/DR plan

When an incident cannot be resolved within MTD, the organization should escalate to business continuity and disaster recovery activation to restore operations.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Conduct a root cause analysis

    Why it's wrong here

    Incorrect. Root cause analysis is post-incident; immediate focus should be on restoring operations.

  • Declare a disaster and activate the BC/DR plan

    Why this is correct

    Correct. If the incident cannot be resolved within MTD, the organization must escalate to BC/DR to ensure business continuity.

  • Notify the executive sponsor and continue response efforts

    Why it's wrong here

    Incorrect. While notification is important, the primary action is to activate BC/DR to address the MTD breach.

  • Increase the number of incident responders

    Why it's wrong here

    Incorrect. Adding more responders may not resolve the incident within MTD; BC/DR activation is needed.

Visual reference

Client Recursive Resolver Root DNS (13 root servers) TLD DNS (.com, .org, …) Authoritative example.com query IP addr answer

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.