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CISM Practice Question: An incident response plan should include which…

An incident response plan should include which three key components to ensure effective response? (Choose three.)

⚠ Common exam trap

CISM often tests the distinction between essential process-oriented components (communication, roles, evidence handling) and operational details (specific technical steps or vendor lists) that are too rigid or secondary for a high-level incident response plan.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Communication procedures for internal and external stakeholders.

A is correct because effective incident response requires structured communication procedures to coordinate with internal stakeholders (e.g., management, legal, PR) and external parties (e.g., law enforcement, regulators, customers). Without predefined communication channels, critical updates may be delayed or mishandled, increasing organizational risk.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Communication procedures for internal and external stakeholders.

    Why this is correct

    Correct: Ensures timely information flow.

  • Roles and responsibilities of the response team.

    Why this is correct

    Correct: Essential for coordination.

  • Detailed step-by-step technical instructions for all possible incidents.

    Why it's wrong here

    Incorrect: Too rigid; incidents vary.

  • A list of pre-approved vendors for forensic services.

    Why it's wrong here

    Incorrect: Helpful but not a core component.

  • A method for preserving and handling evidence.

    Why this is correct

    Correct: Critical for legal and analysis.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.