This CISM practice question tests your understanding of incident management. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
After detecting a ransomware infection on a file server, the incident response team performs containment and eradication. Which step should be prioritized during the recovery phase to minimize business impact?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "minimum / minimize"
Why it matters: Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Restore data from verified clean backups
Restoring data from clean backups is the most direct way to recover operations without paying ransom. Identifying the vulnerability (B) is part of eradication, not recovery. Negotiating with attackers (A) is discouraged. Reimaging all servers (D) may be excessive and cause more downtime.
Key principle: NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Contact the attackers to negotiate a decryption key
Why it's wrong here
Paying ransom is not recommended and may not guarantee recovery.
✗
Reimage all servers in the same network segment
Why it's wrong here
Reimaging all servers may be unnecessary and prolongs recovery.
✗
Identify and patch the vulnerability used for entry
Why it's wrong here
Patching is part of eradication, not recovery.
✓
Restore data from verified clean backups
Why this is correct
Restoring from backups is the primary recovery method.
Clue confirmation
The clue word "minimum / minimize" in the question point toward this answer.
Related concept
Static NAT maps one inside address to one outside address.
Common exam traps
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Detailed technical explanation
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
Static NAT maps one inside address to one outside address.
PAT allows many inside hosts to share one public address using ports.
Inside local and inside global describe the private and translated addresses.
NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
→Identify inside and outside interfaces first.
→Check whether the scenario needs static NAT, dynamic NAT or PAT.
→Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
What to study next
Got this wrong? Here's your next step.
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related CISM NAT questions on configuration and troubleshooting.
Incident Management — This question tests Incident Management — Static NAT maps one inside address to one outside address..
What is the correct answer to this question?
The correct answer is: Restore data from verified clean backups — Restoring data from clean backups is the most direct way to recover operations without paying ransom. Identifying the vulnerability (B) is part of eradication, not recovery. Negotiating with attackers (A) is discouraged. Reimaging all servers (D) may be excessive and cause more downtime.
What should I do if I get this CISM question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related CISM NAT questions on configuration and troubleshooting.
Are there clue words in this question I should notice?
Yes — watch for: "minimum / minimize". Asks for the least resource use — fewest addresses, smallest subnet, lowest overhead. Eliminate over-provisioned options even if they would technically work.
What is the key concept behind this question?
Static NAT maps one inside address to one outside address.
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Question Discussion
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