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CISM Practice Question: A security analyst detects an unusual spike in…

A security analyst detects an unusual spike in outbound traffic from a database server. Which of the following is the FIRST step in the incident response process?

⚠ Common exam trap

A common mix-up: candidates confuse the urgency of a potential breach with the structured incident response process, jumping to containment (isolate) or root cause analysis before verifying the alert is a true positive.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Confirm the incident as a true positive

In the NIST SP 800-61 incident response lifecycle, the first phase is preparation, followed by detection and analysis. The spike in outbound traffic is an indicator of compromise (IoC), but before any containment or eradication steps, the analyst must confirm that the alert is a true positive—not a false positive caused by a legitimate application update, backup replication, or monitoring tool. This validation typically involves correlating the traffic with known baselines, checking source/destination IPs against threat intelligence feeds, and reviewing logs to rule out benign causes.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Confirm the incident as a true positive

    Why this is correct

    Confirming the alert as a true incident is the initial step to ensure that response efforts are justified.

  • Isolate the server from the network

    Why it's wrong here

    Isolation is a containment step that should occur after the incident is confirmed.

  • Identify the root cause of the traffic spike

    Why it's wrong here

    Root cause analysis is part of the investigation and eradication phases, which follow confirmation.

  • Notify senior management

    Why it's wrong here

    Notification occurs after the incident is confirmed and escalated as per policy.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.