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CISM Practice Question: A company's incident response team is handling a…

A company's incident response team is handling a confirmed ransomware infection that has encrypted files on several servers. The IT director requests that the team immediately restore data from backups to minimize downtime. However, the team suspects that the backup repository may also be compromised because the attacker had administrative credentials. What is the BEST course of action?

⚠ Common exam trap

Watch out — candidates often assume a backup repository can be cleaned or verified as safe, overlooking that an attacker with administrative credentials could have compromised the backup system itself, making offline backups the only reliable recovery source.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Rebuild the servers from scratch and restore from an offline backup taken before the compromise.

Restoring from an offline backup taken before the compromise ensures that the restored data is free of the ransomware and that the backup itself was not encrypted or tampered with. Since the attacker had administrative credentials, any online backup repository could have been accessed and compromised, making offline backups the only trustworthy source. This approach also eliminates the risk of re-infection by rebuilding the servers from scratch, ensuring no residual malware remains.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Proceed with restoration from the most recent backup to restore operations quickly.

    Why it's wrong here

    Restoring from a possibly compromised backup could re-infect systems.

  • Rebuild the servers from scratch and restore from an offline backup taken before the compromise.

    Why this is correct

    This ensures no malware is reintroduced and the backup is trusted.

  • First, clean the backup repository and verify integrity before restoring to prevent re-infection.

    Why it's wrong here

    Cleaning the repository does not guarantee the backup itself is clean; better to use a known clean offline backup.

  • Engage law enforcement before any restoration activities.

    Why it's wrong here

    Engaging law enforcement is important but should not delay necessary containment and recovery actions.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISM practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISM exam.