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CISA Practice Question: Which TWO of the following are examples of…
Which TWO of the following are examples of administrative controls for information security? (Choose two.)
⚠ Common exam trap
Test-takers frequently confuse administrative controls with technical or physical controls, mistakenly selecting encryption or firewall configuration because they are common security measures, but the CISA exam specifically tests the distinction that administrative controls are policy-based and people-focused, not technology-based.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Incident response policy
An incident response policy is a documented set of procedures that defines roles, responsibilities, and steps to be taken when a security incident occurs. This is an administrative control as it governs human behavior and organizational processes, not technology. It aligns with the CISA domain of Protection of Information Assets by establishing a framework for detecting, responding to, and recovering from security events.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Encryption of data at rest
Why it's wrong here
Encryption is a technical control.
- ✗
Biometric access controls
Why it's wrong here
Biometrics are physical/technical.
- ✓
Incident response policy
Why this is correct
Policy is an administrative control.
- ✓
Security awareness training
Why this is correct
Training is an administrative control.
- ✗
Firewall configuration
Why it's wrong here
Firewall is a technical control.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.