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CISA Practice Question: Which policy hierarchy document provides detailed…
Which policy hierarchy document provides detailed steps for performing a specific task, such as resetting a user password?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Work instruction
A work instruction is the most detailed document in the policy hierarchy, providing step-by-step guidance.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Guideline
Why it's wrong here
Guideline offers recommendations.
- ✓
Work instruction
Why this is correct
Work instruction is a detailed procedural document.
- ✗
Policy
Why it's wrong here
Policy is high-level statement of intent.
- ✗
Standard
Why it's wrong here
Standard provides mandatory requirements.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.