CISA Practice Question: Information Systems Operations and Business Resilience
In ITIL incident management, which severity level typically indicates a critical incident that severely impacts business operations and requires immediate resolution?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
P1
P1 (Priority 1) incidents are the highest severity, requiring immediate attention.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
P2
Why it's wrong here
P2 is high but not the highest.
- ✗
P3
Why it's wrong here
P3 is moderate.
- ✓
P1
Why this is correct
P1 is the highest priority.
- ✗
P4
Why it's wrong here
P4 is low priority.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.