Question 397 of 509
Governance and Management of ITmediumMultiple ChoiceObjective-mapped

Quick Answer

The correct answer is to establish a project management office (PMO) to oversee project governance and reporting. This recommendation directly addresses the root cause of the issues—unclear requirements and scope creep—by introducing a centralized body that enforces standardized project management practices, formal change control processes, and consistent reporting metrics. On the CISA exam, this scenario tests your understanding of governance-level controls versus operational fixes; a common trap is choosing a tactical solution like improving requirements gathering (Option A), which treats symptoms rather than the systemic lack of oversight. The PMO fills the gap between high-level committee reviews and day-to-day project execution, ensuring that project governance includes real-time monitoring and escalation. Remember the mnemonic “PMO = Process, Monitor, Oversight” to recall that a PMO is the structural answer when projects fail due to inconsistent management, not just poor requirements.

CISA Governance and Management of IT Practice Question

This CISA practice question tests your understanding of governance and management of it. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A large financial institution has a well-defined IT governance framework with a clear organizational structure, policies, and processes. However, the internal audit department has identified that several IT projects are over budget and behind schedule. The project managers blame unclear requirements and scope creep. The IT governance committee meets monthly but reviews projects only at a high level. The auditor's best recommendation to improve project governance is to:

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "best"

    Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

Question 1mediummultiple choice
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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Establish a project management office (PMO) to oversee project governance and reporting

Option C is correct because establishing a project management office (PMO) provides standardized project management practices, oversight, and controls to prevent scope creep and improve delivery. Option A is tactical and does not address governance. Option B focuses on security, not project delivery. Option D may improve business alignment but does not directly address project management issues.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Increase the frequency of security reviews for all projects

    Why it's wrong here

    Security reviews are important but not the primary cause of budget and schedule overruns.

  • Change the IT steering committee's meeting frequency to weekly with detailed reviews

    Why it's wrong here

    More frequent high-level reviews may not address the root cause of poor project management.

  • Establish a project management office (PMO) to oversee project governance and reporting

    Why this is correct

    A PMO provides centralized oversight, standardizes processes, and ensures compliance with governance.

    Clue confirmation

    The clue word "best" in the question point toward this answer.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Require all projects to use a specific project management software tool

    Why it's wrong here

    A tool alone does not enforce governance or prevent scope creep.

Common exam traps

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Detailed technical explanation

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the CISA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

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FAQ

Questions learners often ask

What does this CISA question test?

Governance and Management of IT — This question tests Governance and Management of IT — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: Establish a project management office (PMO) to oversee project governance and reporting — Option C is correct because establishing a project management office (PMO) provides standardized project management practices, oversight, and controls to prevent scope creep and improve delivery. Option A is tactical and does not address governance. Option B focuses on security, not project delivery. Option D may improve business alignment but does not directly address project management issues.

What should I do if I get this CISA question wrong?

Identify which CISA exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

Are there clue words in this question I should notice?

Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 24, 2026

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This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.