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CISA Practice Question: During a security assessment, an auditor…

During a security assessment, an auditor discovers that employees are sharing passwords to access a critical system. Which of the following controls would BEST mitigate this risk?

⚠ Common exam trap

Watch out — candidates often confuse 'preventing password sharing' with 'detecting or discouraging it,' and choose awareness training or logging, when the only control that technically renders shared passwords useless is multi-factor authentication.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Implement multi-factor authentication

Multi-factor authentication (MFA) mitigates the risk of password sharing because even if credentials are shared, an attacker cannot authenticate without the second factor (e.g., a one-time passcode from a hardware token or authenticator app). MFA decouples authentication from a single shared secret, making shared passwords insufficient for access. This directly addresses the root cause—reliance on passwords alone—rather than attempting to prevent sharing behavior.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Provide security awareness training

    Why it's wrong here

    Training may not prevent deliberate sharing.

  • Implement multi-factor authentication

    Why this is correct

    MFA requires additional factors, reducing the effectiveness of shared passwords.

  • Log all authentication attempts

    Why it's wrong here

    Logging is detective, not preventive.

  • Enforce complex password policies

    Why it's wrong here

    Complex passwords can still be shared.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.