Question 876 of 984

CISA Practice Question: Information Systems Operations and Business Resilience

This CISA practice question tests your understanding of information systems operations and business resilience. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

During a change management review, an IS auditor discovers that a recent database upgrade was implemented without prior approval from the Change Advisory Board (CAB) because it was classified as a 'standard change.' However, the change involved migrating to a new database version that required application code modifications. What should concern the auditor most?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The change was implemented without CAB approval.

The core issue is that the change was misclassified as a 'standard change' to bypass CAB approval, but it required application code modifications, which means it was not pre-authorized and should have been treated as a normal or emergency change. Standard changes are low-risk, pre-approved, and typically involve no application code changes (e.g., applying a routine patch to a database that does not alter the schema or API). By bypassing CAB review, the organization lost the opportunity to assess risks, dependencies, and rollback procedures, which is a critical control failure in change management.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The change was implemented without CAB approval.

    Why this is correct

    The change required code modifications, so it should not have been standard; thus CAB approval was needed.

    Related concept

    Read the scenario before looking for a memorised answer.

  • The change did not include a backout plan.

    Why it's wrong here

    A backout plan is important but not the most immediate concern given the misclassification.

  • The change was implemented during business hours.

    Why it's wrong here

    Timing is a consideration but not the core issue.

  • The change was implemented without testing.

    Why it's wrong here

    While testing is important, the primary issue is that the change was incorrectly categorized, bypassing CAB.

Common exam traps

Common exam trap: answer the scenario, not the keyword

The trap here is that candidates focus on the operational details (missing backout plan, business hours, testing) instead of recognizing that the misclassification of the change type is the fundamental control weakness that undermines the entire change management process.

Detailed technical explanation

How to think about this question

In ITIL-based change management, a 'standard change' is a pre-approved, low-risk change that follows a documented procedure (e.g., applying a monthly security patch to a database that does not change the schema). However, migrating to a new database version (e.g., from MySQL 5.7 to 8.0) often introduces breaking changes, such as changes to SQL syntax, default authentication plugins, or optimizer behavior, which require application code modifications. This violates the definition of a standard change because it introduces new risks that must be evaluated by the CAB, including regression testing of the application layer and potential rollback complexity.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the CISA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this CISA question test?

Information Systems Operations and Business Resilience — This question tests Information Systems Operations and Business Resilience — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: The change was implemented without CAB approval. — The core issue is that the change was misclassified as a 'standard change' to bypass CAB approval, but it required application code modifications, which means it was not pre-authorized and should have been treated as a normal or emergency change. Standard changes are low-risk, pre-approved, and typically involve no application code changes (e.g., applying a routine patch to a database that does not alter the schema or API). By bypassing CAB review, the organization lost the opportunity to assess risks, dependencies, and rollback procedures, which is a critical control failure in change management.

What should I do if I get this CISA question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jul 4, 2026

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