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CISA Practice Question: Based on the exhibit, what should the IS auditor…

Exhibit

Refer to the exhibit.
```
Change Management Log Extract:
CR-2024-001: Approved | Implemented 01/15 14:00
CR-2024-002: Approved | Implemented 01/20 09:30
CR-2024-003: Emergency (post-approved) | Implemented 01/25 22:15
CR-2024-004: Approved | Implemented 02/01 11:00
CR-2024-005: Emergency (post-approved) | Implemented 02/10 23:45
CR-2024-006: Approved | Implemented 02/15 10:00
CR-2024-007: Emergency (post-approved) | Implemented 02/20 21:30
```

Based on the exhibit, what should the IS auditor MOST likely recommend?

⚠ Common exam trap

ISACA often tests the misconception that the IS auditor should immediately block all direct production access or require all changes to go through standard approval, when the real issue is ensuring proper classification and enforcement of the emergency change process.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Review the criteria for emergency changes and enforce proper classification

The exhibit shows changes classified as 'emergency' bypassing the standard approval process. The IS auditor's primary concern is that emergency changes may be misclassified to avoid proper review, increasing risk. Option D is correct because it addresses the root cause: reviewing the criteria for emergency changes and enforcing proper classification ensures that only truly urgent changes bypass standard controls, while all others follow the required approval path.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Investigate whether any changes are missing from the log

    Why it's wrong here

    The log appears complete, no evidence of missing entries.

  • Immediately block all direct production access for developers

    Why it's wrong here

    Drastic and not necessarily the root cause.

  • Require all changes to go through the standard approval process

    Why it's wrong here

    Emergency changes are sometimes necessary, so banning them is not practical.

  • Review the criteria for emergency changes and enforce proper classification

    Why this is correct

    The high number of post-approved emergency changes suggests the process is being bypassed.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.