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CISA Practice Question: Wants to implement an exception management…
An organization wants to implement an exception management process for IT policies. Which of the following is the most important step to ensure effective control?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Require a formal request with approval from an appropriate authority and a defined expiration date
Exceptions must be approved by appropriate management and documented with a defined expiration date to prevent permanent deviations.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Automatically renew exceptions every year unless revoked
Why it's wrong here
Automatic renewal without review defeats the purpose of exception management.
- ✗
Allow any exception to be granted by the IT manager
Why it's wrong here
This could lead to unauthorized exceptions without oversight.
- ✓
Require a formal request with approval from an appropriate authority and a defined expiration date
Why this is correct
Formal approval and expiration ensure temporary exceptions are reviewed and expired.
- ✗
Log all exceptions but do not set expiration dates
Why it's wrong here
Without expiration, exceptions may become permanent and weaken controls.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.