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Governance and Management of ITeasyMultiple ChoiceObjective-mapped

CISA Governance and Management of IT Practice Question

An organization wants to ensure that IT performance is measured against strategic goals. Which tool is BEST suited?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Balanced scorecard

A balanced scorecard translates strategic goals into performance metrics across financial, customer, internal process, and learning perspectives. Gantt charts, SWOT analysis, and Pareto charts are not designed for this purpose.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Balanced scorecard

    Why this is correct

    BSC aligns IT metrics with strategic goals.

  • Pareto chart

    Why it's wrong here

    Pareto charts highlight most significant factors.

  • SWOT analysis

    Why it's wrong here

    SWOT assesses strengths, weaknesses, opportunities, threats.

  • Gantt chart

    Why it's wrong here

    Gantt charts show project schedules.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.