CISA Practice Question: Information Systems Operations and Business Resilience
An organization uses automated job scheduling with dependency management. A critical nightly batch job failed because a prerequisite job did not complete successfully. The job scheduler automatically attempted to rerun the failed job three times, each time failing due to the same dependency. The operations team was not alerted until the next morning. What control should the auditor recommend to improve this process?
⚠ Common exam trap
The trap here is that candidates focus on the retry mechanism (Option A) or the dependency structure (Options C and D) instead of recognizing that the fundamental control gap is the absence of real-time notification, which is a core operations resilience requirement.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Implement real-time alerts for job failures and dependency issues.
The core issue is the lack of timely notification, not the number of retries or the dependency logic itself. The job scheduler correctly identified the dependency failure and attempted reruns, but the operations team remained unaware until the next morning. Implementing real-time alerts for job failures and dependency issues (Option B) ensures that the operations team can intervene immediately, rather than discovering the problem hours later during a manual check.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Increase the number of automatic rerun attempts.
Why it's wrong here
More reruns would still fail due to the same dependency issue.
- ✓
Implement real-time alerts for job failures and dependency issues.
Why this is correct
Alerts would enable timely intervention.
- ✗
Remove dependency management for critical jobs.
Why it's wrong here
Dependencies are important for correct processing, removing them could cause other issues.
- ✗
Schedule all critical jobs to run sequentially without dependencies.
Why it's wrong here
Sequential scheduling without dependency checks could lead to data inconsistency.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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