CISA Practice Question: Information Systems Operations and Business Resilience
An organization outsources its IT help desk to a third-party vendor. Which clause is MOST important for the IS auditor to verify in the contract to ensure the organization can assess the vendor's controls?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Right-to-audit clause
A right-to-audit clause allows the organization to review the vendor's processes and controls, ensuring compliance with contractual and regulatory requirements.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Service level agreement (SLA) metrics
Why it's wrong here
SLAs define performance but not the ability to audit.
- ✗
Subcontracting restrictions
Why it's wrong here
Subcontracting restrictions address fourth-party risk but not direct audit rights.
- ✗
Exit strategy provisions
Why it's wrong here
Exit strategy is important but does not provide ongoing assurance.
- ✓
Right-to-audit clause
Why this is correct
Correct. This clause enables the organization to verify vendor controls.
Go deeper
Related to this question
About these practice questions
One of 995 original CISA practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This CISA practice question is part of Courseiva's free ISACA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CISA exam.